At The Social Bubble, we are committed to protecting your privacy and treating your personal information with care. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website, interact with us on social media, contact us directly, or use any of our services. By choosing to work with us, you agree to the practices described below.
We collect a range of information to help us deliver our services effectively. This may include personal details such as your name, email address, phone number, business name, and social media handles. When you become a client, we may also collect content and business information such as photos, videos, branding materials, and analytics data. Technical information like IP addresses, browser type, and cookie data may also be collected through our website or analytics tools. We gather this information through contact forms, direct messages, email communication, and third‑party analytics platforms.
We use your information to provide and improve our services, including creating and scheduling content, responding to enquiries, managing social media accounts, sending invoices, and keeping you updated. We may also use your data to comply with legal obligations or to enhance the quality of our services. We never sell your personal information.
Your data is stored securely using encrypted cloud storage, password‑protected devices, and restricted access. We only keep your information for as long as necessary to provide our services or meet legal requirements. In some cases, we may share your information with trusted third‑party providers such as payment processors, scheduling tools, analytics platforms, or cloud storage services. These partners are required to protect your data and comply with UK GDPR.
If our website uses cookies, they may collect information about your preferences, usage patterns, and device. You can disable cookies at any time through your browser settings.
Under UK GDPR, you have the right to access, correct, or delete your personal data, as well as the right to withdraw consent or object to certain types of processing. You may also request a copy of the information we hold about you. To exercise any of these rights, please contact us using the details below.
We process your data based on several lawful grounds, including your consent, our contractual obligations when providing services, our legitimate interest in improving our business, and our legal responsibilities for record‑keeping and compliance.
If you have any questions about this Privacy Policy or wish to make a data request, you can contact us at contact@thesocialbubble.co.uk